COOKIE POLICY

This website uses cookies to ensure you get the best experience.

We use cookies to help us improve, promote, and protect our services.

1. We use SquareSpace services and website hosting which serves cookies on this site to analyse traffic, remember your preferences and optimise your experience.

2. We use Google & Google Cloud services which serve cookies on this site to analyse traffic, remember your preferences and optimise your experience. Google Policy Details. Google provides a browser plugin to prevent user data from being used by Google Analytics. Google Analytics Opt-out Browser Add-on.

3. We use Mouseflow to analyze traffic, understand, and improve user experience on this website. NOTE: Clearing your cookies, using browser incognito mode or switching browsers may not prevent Mouseflow tracking on this website. Use the MouseFlow Opt-Out.

NOTE: Clearing your cookies, using browser incognito mode or switching browsers may not prevent tracking on this website.

Do not track info

If wish not to be tracked do not use this website and contact us directly via email: info@allmeteo.com. By continuing to use the site, you agree with the policies of the aforementioned services and our cookie policies, privacy policies & terms of service.

DATA USE POLICY

Data protection officer

Jan Barani | Address: 2011 Michael ln., Rotterdam, NY 12306 USA | Email: privacy@allmeteo.com | Telephone: +1 (619) 573 9463

Privacy Policy and Disclaimer

Your privacy is important and we process personal data in accordance with applicable privacy and data protection laws. We do not share your personal information with third parties except in limited instances named in this policy.

If you do not agree with the policy described in this document, you are not required to use our website and can communicate with us in person or over the phone or email.

For the purposes of this Policy, “personal data” is defined as stated in the General Data Protection Regulation (GDPR)

We collect personal information and data from our website, emails, events, promotions, online forms, quote requests, and third parties.

If you are asked to provide personal information when interacting with our company or website, we may only use it consistent with this privacy policy. We use this information to provide and improve our products, services, content and create more relevant offerings and advertising.

You are not required to provide your personal information.

Not providing certain personal information may affect communication or products and services that we provide you. Should this be the case, we will inform you so that you can make an informed choice.

Information we collect from our website

  • Your computer’s Internet Protocol (IP) address and location

  • Your browser type, operating system and device type

  • Search terms that you use to reach the site

  • Items, products and services you added to your shopping cart

  • The web pages you were visiting immediately before and after you came to the site

  • Dates and times of visits to the site

  • Information on actions taken on our and related websites including page views and site navigation patterns and clicks...

  • Information about time spent viewing certain pages, parts of pages or screens

  • Form interactions

  • Server log information

  • Actions on social networks related to the content on our or related websites, including but not limited to Likes, Shares, Tweets, Retweets, Favorites and Pins on LinkedIn, Facebook, Twitter and Pinterest, ...

  • Advertisement interaction and viewing data, such as ad click-through rates and information about how many times you viewed a particular advertisement

  • Clicks, Mouse Movements/Hovers, Scrolling

  • Browser

  • Device (Desktop/Tablet/Phone)

  • Language

  • Operating System

  • Screen Resolution

  • Duration (Time on Site)

  • Navigation (URLs)

  • Page Content (HTML)

  • ISP & Approx. ISP Location (City, State/Region, Country)

  • Keystrokes (only for non-EU/EEA Data Subjects in non-EU/EEA accounts and never for any password, digit, or excluded fields)

  • Referrer URL

  • Visitor Type (First Time/Returning)

  • Custom Tags or Variables

Mouseflow data collection policies from our website can be found here: https://mouseflow.com/gdpr/

Google services including Google Analytics data collection policies from our website can be found here: https://policies.google.com/technologies 
Data which Google Analytics collects on our website is stored for 26 months. 

How we use your personal information

  • To supply you with relevant information on product training, webinars, firmware and software updates, product announcements, and upcoming events. Opt out of receiving these communications is available any time at a link at the bottom of each email.

  • To inform you about recalls, firmware or software updates, changes to terms and conditions, or updated policies. You will continue to receive these important communications even if you have opted out of receiving communications.

  • To process website orders.

  • To enable interactive content and offers like newsletters, contests and promotions.

  • To improve security, payment processing security and technical security risks.

  • To help us improve and deliver more relevant products and for web and marketing analytics and other technologies. If we provide your information to vendors or contractors, who are only processing such information for us or per our instructions, we obtain assurances that they comply with this privacy policy.

Third party websites

Links to other websites and may gather data 3rd-party data including but not limited to social media sites, such as LinkedIn, Facebook, and Twitter, etc. We do not have control over the content, products, services or policies of third party websites accessible through links on our website. Please read the privacy policies of each third-party website. This Privacy Policy applies only to the information collected by this website. Link to a 3rd-party Website does not imply any recommendation, approval or endorsement of any third-party Website by allMeteo, BARANI DESIGN Technologies s.r.o. or BARANI DESIGN s.r.o.

Until there is a consensus on how companies should respond to web browser-based or other do-not-track (“DNT”) mechanisms, our website does not currently respond to web browser-based DNT signals.

Cookies

allMeteo and BARANI DESIGN Technologies s.r.o. websites and online services, interactive applications, emails, advertisements and other services may use cookies and other technology such as pixel tags and web beacons. Information gathered from these technologies is used to understand user behavior and to evaluate and optimize features such as search and product recommendations.

Information collected by these technologies is treated as non-personal except when connected with personal information, in which case, we treat the combined information as personal information. Where Internet Protocol (IP) addresses are considered personal information by local legislation, we this information as personal information.

allMeteo and BARANI DESIGN Technologies s.r.o. also uses cookies to customize and improve the website experience. Cookies can usually be disabled in your internet browser. Disabling cookies will disable certain features of our website.

Disclosure

allMeteo and BARANI DESIGN Technologies s.r.o. will not sell or share your personal information or disclose it to a non-agent third party unless required by law and/or when we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or a legal process served on allMeteo and BARANI DESIGN Technologies s.r.o. Like most companies, we use 3rd-party vendors and contractors to process information for us. Prior to providing 3rd-party vendors and contractors with personal information, we will obtain assurances that they will safeguard it in accordance with this policy.

If you interact with certain features of this website, sharing content, any information you voluntarily disclose through use of these features becomes available to the public and to other users whom you have designated.

Information security

allMeteo and BARANI DESIGN Technologies s.r.o. maintains safeguards to prevent unauthorized access to your personal information. We recognize, however, that it may be impossible to prevent every unauthorized attempt to access, use or disclose personal information. If you become aware of a security issue, please email us immediately. We will work with you to address the problem.

Disclaimer of Warranties/Limitation of Liability

This Website, and all content available on or accessed through this Website, is provided on an “as is” basis. allMeteo and BARANI DESIGN Technologies s.r.o. makes no warranties, representations or claims of any kind whatsoever, including, without limitation, any warranties, representations or claims of any kind concerning the accuracy or the timeliness of any content presented via this Website. Your use of this Website is at your own risk. allMeteo and BARANI DESIGN Technologies s.r.o. shall not be responsible for any errors or omissions in the content of this Website or for damages of any kind whatsoever arising from the use or performance of this Website under any circumstances.

Acceptance of terms/changes to this privacy policy

Your use of the www.allmeteo.com and www.baranidesign.com Website and other Websites controlled by allMeteo or BARANI DESIGN Technologies s.r.o. at any time indicates your acceptance of the terms of this Privacy Policy in effect at the time of such usage. allMeteo and BARANI DESIGN Technologies s.r.o. reserves the right to change this policy at any time without advance notice. If any changes are made, the new policy will go into effect once it is posted to the Website, and it will apply to information collected after the new policy goes into effect.

Copyright Notice

© 2018 BARANI DESIGN Technologies s.r.o.  All rights reserved. BARANI DESIGN Technologies s.r.o. claims a copyright in all proprietary and copyrightable text, graphics and computer code on this Website, the overall design of this Website, and the selection, arrangement and presentation of all materials on this Website to the maximum extent permitted by applicable law.

PRIVACY POLICY

At allMeteo and BARANI DESIGN we recognize that privacy is important. This Policy applies to all of the products, services and websites offered by allMeteo and BARANI DESIGN. If you have any questions about this Policy, please feel free to contact us through our website contact form or email us at info@allmeteo.com

allMeteo and BARANI DESIGN website (this website) is hosted on the Squarespace platform and is subject to the Squarespace.com updated Terms of Service and Privacy Policy about their use and treatment of personal data. Additionally Squarespace processes personal data as specified in the Data Processing Addendum, or DPA, on behalf of allMeteo and BARANI DESIGN.

NOTE: Please do not use this website and contact us directly by email at sales@baranidesign.com about our products and services if you do not agree with any part of all of the agreements governing the privacy policy, terms of service and data processing that the use of this website is subject to.

This Policy describes the information we collect, why we collect it, how we use it, and when we share it with third parties. If our Policy changes, we will post an updated Policy on this website. You can tell if the Policy has changed by checking the revision date that appears at the top of this Policy. This Policy is incorporated into and is subject to the Terms of Use. This Privacy Policy governs your use of the website. By visiting our website, you agree and accept the practices described in this Policy and the Terms of Use.

INFORMATION WE COLLECT AND HOW WE USE IT:
We offer a number of services that do not require you to register for an account or provide any personal information to us. In order to provide our full range of services, we may collect the following types of information:

Information you provide– When you sign up for a allMeteo and BARANI DESIGN account or other service that requires registration, we ask you for personal information (such as your user name, email address, account password, latitude and longitude of your weather station). For certain services we may also request credit card or other payment account information which we maintain in encrypted form on secure servers. We may combine the information you submit under your account with information from other third parties in order to provide you with a better experience and to improve the quality of our services. For certain services, we may give you the opportunity to opt out of combining such information.

allMeteo and BARANI DESIGN cookies– When you visit the allMeteo and BARANI DESIGN.com and affiliated websites, we send one or more cookies – a small file containing a string of characters – to your computer that uniquely identifies your browser. We use cookies to improve the quality of our service by storing user preferences and tracking user trends. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some allMeteo andBARANI DESIGN website features and services may not function properly if your cookies are disabled.

Log information– When you use our website(s), our servers automatically record allMeteo and BARANI DESIGN network device configuration information and information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

User communications– When you send email or other communication to allMeteo and BARANI DESIGN, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.

Affiliated sites– We may offer some of our services in connection with other web sites. Personal information that you provide to those sites may be sent to allMeteo and BARANI DESIGN in order to deliver the service. We process such information in accordance with this Policy. The affiliated sites may have different privacy practices and we encourage you to read their privacy policies.

Links– allMeteo and BARANI DESIGN.com or affiliated websites may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our search technology, customized content and advertising.

Other sites– This Privacy Policy applies to web sites and services that are owned and operated by allMeteo and BARANI DESIGN. We do not exercise control over links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

Please note that any comments, feedback, suggestions, ideas, data and other information that does not reveal your identity which you disclose, submit or offer to us in connection with your use of this website is not considered personal information subject to this Policy. Such information includes, but is not limited to, any information you choose to post on our website and any weather or other data that you provide to us. Our Terms of Use explain how we may use and disclose such information in any manner that does not reveal your identity. You may choose not to provide such information to us if you do not want us to use or disclose such information.

allMeteo and BARANI DESIGN only processes personal information for the purposes described in this Privacy Policy and/or the web pages, communications or other notices relating to our services. In addition to the above, such purposes include:

Providing our products and services to users, including the display of customized content and advertising;

Auditing, research and analysis in order to maintain, protect and improve our services;

Ensuring the technical functioning of our network;

Developing new services:

Communicating with you and sending you information about our products and services, unless you have directed us not to contact you with such communications;

Analyzing trends and statistics; and

Complying with any legal requirements.

allMeteo and BARANI DESIGN processes personal information on our servers in the United States of America and in other countries. In some cases, we process personal information on a server outside your own country. We may process personal information to provide our own services. In some cases, we may process personal information on behalf of and according to the instructions of a third party.

CHOICES FOR PERSONAL INFORMATION
When you sign up for a particular allMeteo and BARANI DESIGN service that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

If we propose to use personal information for any purposes other than those described in this Policy and/or in the specific service notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use sensitive information for purposes other than those described in this Policy and/or in the specific service notices, unless we have obtained your prior consent.

You can decline to submit personal information to any of our services, in which case allMeteo and BARANI DESIGN may not be able to provide those services to you.

INFORMATION SHARING
allMeteo and BARANI DESIGN only shares personal information with other companies or individuals outside of allMeteo and BARANI DESIGN in the following limited circumstances:

We have your consent.

We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information or performing services on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures.

We may share such information when we team up with another company to offer or provide products or services to our customers.

We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of allMeteo and BARANI DESIGN, its users or the public as required or permitted by law.

If allMeteo and BARANI DESIGN becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, the personal information and other information we have collected as described in this Policy may be among the transferred business assets.

We may share with third parties certain pieces of aggregated, non-personal information, for example, how many users clicked on a particular link. We may also share with third parties other information that does not constitute personal information. Such information does not identify you individually.

Please contact us at the address below for any additional questions about the management or use of personal data.

INFORMATION SECURITY
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to allMeteo and BARANI DESIGN employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations.

DATA INTEGRITY
allMeteo and BARANI DESIGN processes personal information only for the purposes for which it was collected and in accordance with this Policy or any applicable service-specific privacy notice. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.

ACCESSING AND UPDATING PERSONAL INFORMATION
When you use allMeteo and BARANI DESIGN services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Some of our services have different procedures to access, correct or delete users’ personal information.

ENFORCEMENT
allMeteo and BARANI DESIGN regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or allMeteo and BARANI DESIGN’s treatment of personal information by contacting us through this web site. When we receive formal written complaints at this address, it is allMeteo and BARANI DESIGN’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal information that cannot be resolved between Davis and an individual.

QUESTIONS OR CONCERNS
If you have any additional questions or concerns about this Policy, please feel free to contact us any time through this web site or by email at privacy@allmeteo.com or sales@baranidesign.com

 

TERMS OF SERVICE

Welcome to the allMeteo and BARANI DESIGN website. Please review the following terms that govern your use of our website and govern the purchase of services from our website. Please note that your use of our website constitutes your agreement to follow and be bound by these terms (the “Agreement”), as well as the terms set forth in our Privacy Policy. If you do not agree to all of the following terms, please do not use this website.

GENERAL
We may from time to time change the terms that govern your use of our website. You can tell if the Terms of Use have changed by checking the revision date that appears at the top of the Terms of Use. Your use of our website following any such change constitutes your agreement to follow and be bound by the terms as changed.

We may reserve the right to refuse any order placed with us. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing or shipping address. In the event we make a change to an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

WEBSITE CONTENTS
Unless otherwise noted, all materials, including images, data, text, illustrations, designs, icons, photographs, video clips, and other materials that appear as part of this website (collectively, the “Contents”) are owned or licensed by BARANI DESIGN. The Contents, all BARANI DESIGN and product trademarks, symbols, and website(s) as a whole are protected by European Union, United States and international laws, including, but not limited to copyright, trademark, trade dress and/or other intellectual property laws. No right, title or interest in any of the Contents is transferred to you as a result of your use of the website. BARANI DESIGN reserves all rights not expressly granted in and to the website and the Contents.

The Contents of our website, and the website as a whole, are intended solely for personal, noncommercial use (other than for the purchase of merchandise from our site) by the users of our website. You may not use the website or its Contents for any resale or commercial purpose. Any use of robots or similar data mining, gathering or extraction tools is prohibited, as is any collection of product listings, descriptions, or prices. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the website, or any related software. Any unauthorized use terminates the permission or license granted by BARANI DESIGN.

CHANGED PRODUCT FEATURES AND TERMS
allMeteo and BARANI DESIGN has the right at any time to change or discontinue any aspect or feature of the website/services offered, including, without limitation, the Content, hours of availability, the equipment needed for access, or use of the service, or the service itself. allMeteo and BARANI DESIGN also has the right at any time to change or modify the terms and conditions applicable to use of the service/site, or any part thereof, or to impose new conditions, including, without limitation, adding fees and charges for use for services that are currently free or adding or removing data upload partners. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by any means including, without limitation, posting on www.allMeteo.com or www.BARANIDESIGN.com or any other affiliated website, or by electronic or conventional mail, or by any other means. Any use of the software or services by you after such notice shall be deemed to constitute acceptance of such changes, modifications, additions or deletions.

USER COMMENTS, FEEDBACK, DATA AND OTHER SUBMISSIONS
All comments, feedback, data, content, suggestions, ideas, and other submissions disclosed, submitted or offered to allMeteo and BARANI DESIGN on or by this website or otherwise disclosed, submitted or offered in connection with your use of this website (collectively, “Input”) shall be and remain the property of allMeteo and BARANI DESIGN. Such disclosure, submission or offer of any Input shall constitute an assignment to BARANI DESIGN of all worldwide right, title and interest in and to such Input, including, but not limited to, all copyrights, privacy and other intellectual property rights. Thus, BARANI DESIGN will own exclusively all such Input and shall not be limited in any way in its use, commercial or otherwise, of any Input. allMeteo and BARANI DESIGN is and shall be under no obligation (1) to maintain any Input in confidence; (2) to pay to user any compensation for any Input; or (3) to respond to any user Input.

You agree that no Input submitted by you to the website will violate any right of any third party, including, but not limited to, copyrights, privacy and other intellectual property rights. You further agree that no Input submitted by you to the website will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Input you make.

OUR COMMUNICATIONS TO YOU
allMeteo and BARANI DESIGN may send electronic mail to you for the purpose of advising you of changes or additions to this website, about any of allMeteo's and BARANI DESIGN's products or services, or for such other purpose(s) as allMeteo and BARANI DESIGN deems appropriate, unless you have directed us not to contact you with such communications. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

PRODUCT INFORMATION
Many BARANI DESIGN products displayed at the site are available at select retailers in the United States. In some cases, merchandise displayed for sale at the site may not be available in stores. The prices displayed at the site are quoted in U.S. Dollars and are valid and effective only in the United States. For international orders, we reserve the right to direct your order to one of our international distributors for order fulfillment.

LINKS TO OTHER WEBSITES AND SERVICES
To the extent that this website contains links to outside services and resources, the availability and content of which allMeteo and BARANI DESIGN does not control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource. Accordingly, we encourage you to be aware when you leave our website, to read the terms and conditions and privacy policy of each other website that you visit.

WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
This website and all contents and services included on or otherwise made available to you through this website are provided on an “as is” and “as available” basis. allMeteo and BARANI DESIGN and its affiliates make no representations or warranties of any kind, express or implied, as to the operation of this website or the contents or services included on or otherwise made available to you through this website, unless otherwise specified in writing. You expressly agree, by your use of the website, that your use of the website is at your sole risk, and that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our website. To the full extent permissible by applicable law, allMeteo and BARANI DESIGN and its affiliates disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

allMeteo and BARANI DESIGN and its affiliates will not be liable for any damages of any kind arising from or related to your use of this website or from any information, content, materials, products (including software) or services included on or otherwise made available to you through this website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.

Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

INACCURACY DISCLAIMER

From time to time there may be information on the website that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you.

INDEMNIFICATION
You agree to defend, indemnify and hold allMeteo and BARANI DESIGN harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the website.

YOUR ACCOUNT
In order to access some features of the website, you will have to create an account. You may never use another person’s account without permission. When creating your account, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify allMeteo and BARANI DESIGN immediately of any breach of security or unauthorized use of your account. Although allMeteo and BARANI DESIGN will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of allMeteo and BARANI DESIGN or others due to such unauthorized use.

MISCELLANEOUS
Unless otherwise specified and except to the extent allMeteo and BARANI DESIGN products are offered for sale in the United States through this website, this website and the Contents thereof are displayed solely for the purpose of promoting BARANI DESIGN's products and services available in the United States.

This Agreement shall be construed in accordance with the laws of the State of New York, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and federal courts of the State of New York.

TERMINATION
This Agreement is effective unless and until terminated by either you or allMeteo or BARANI DESIGN. You may terminate this Agreement at any time. allMeteo and BARANI DESIGN also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the website, if in allMeteo and BARANI DESIGN’s sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or allMeteo or BARANI DESIGN, you must promptly destroy all materials downloaded or otherwise obtained from this website, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.

 

RETURN POLICY

Looking to return one of our products?

Please consider contacting us first, giving us the opportunity to correct the issue for you or to simply hear your feedback. If you’d still like to return the product, we have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Since many of our products are for outdoor use, a 20% restocking fee will be charged on all products purchased and returned in unused condition. Any products showing signs of outdoor use, wear, or soiling will not be eligible for a refund.

If you purchased your product from one of our resellers, please contact the reseller for returns.

If you purchased your product directly from us please follow the instructions below:

1. Contact us and obtain a Return Merchandise Authorization number (RMA).

2. Mail it back to us with:

a. Original packaging
b. RMA number clearly visible on the package
c. Written reason for its return
d. To the address provided when you obtain your RMA number.

NOTE: Shipping charges are not refundable.

If you have questions about returns, please contact us.